Privacy Policy
The provision of your Personal Data is voluntary. However, if you do not provide the Company your Personal Data, the Company will not be able to process your Personal Data for the following purposes:
To provide you access to the Company's services and to validate your bookings;
To improve the overall user experience when using the application from data collected based on your individual needs;
To improve customer service by allowing us to respond to your support needs more efficiently;
To send you alerts, updates, greetings from the Company;
To notify and invite you to events organized by the Company;
To improve our website and social media channels based on your suggestions and continuous feedback; and
To tailor our rewards and promos to better cater to your preferences.
If you are an agent, vendor, supplier or service provider, the provision of your Personal Data is mandatory and failure to provide your Personal Data, may be a breach of laws or regulatory requirements and may be cause for the Company to not engage your services or issue payments for products or services provided.
You provide us Personal Data directly when you:
Create an Account by filling out our online Signup Form through the Company website or through the Company mobile application.
Get in touch with the Company to ask about something, file a complaint or request for service;
When you apply for job with the Company.
In addition to the Personal Data you provide to the Company directly as mentioned above, the Company may also collect your Personal Data from a variety of sources such as, but not limited to:
Filling up of application or registration forms or other similar forms from other sources;
From publicly available sources such as directories;
From the Company’s social media pages, if you follow, like, subscribe or are a fan of such pages;
From credit reporting agencies;
When you interact and communicate with the Company at any events or activities;
When you enter into contests organized by the Company,
From various entities or divisions or affiliations of the Company; or
By using the Company’s website where personal data may also be collected from cookies used on the Company’s websites.
We implement a variety of security measures to safeguard your Personal Data and your information, whether public or private will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever without your consent. Third party vendors like Google, however, use cookies to serve ads on our site. If you are a parent or a legal guardian, please do not allow a minor (individuals under 18 years of age) under your care to submit Personal Data to the Company. In the event that such Personal Data is provided to the Company, you hereby consent to the processing of the minor's Personal Data and personally accept and agree to be bound by this Notice and take responsibility for his or her actions.
The Company may use and process your Personal Data for business and activities of the Company which shall include, but not limited to the following purposes (“Purposes”):
As a customer:
To provide services to you;
To perform any obligation with respect to any contract entered into with you;
To process your subscriptions and to deliver the services to you;
Where you have requested to download and use the Company’s application, to process your request, to deliver the application to you and to provide you a license for the use of the application;
To process your participation in any events, activities, focus groups, research studies, contests, promotions, polls, surveys or any productions; to process, manage or verify your application for subscription the Company and to provide you the benefits offered to subscribers;
To validate your bookings and process payments relating to any products or services you have requested;
To process exchanges or product returns;
As an agent, vendor, supplier, partner, contractor or service provider:
For the purposes of engaging you to provide services or products;
To facilitate or enable any checks as may be required by the Company in order to engage you; and
To process payments relating to any products or services you have provided;
In General:
To contact you;
To respond to questions, comments and feedback from you;
To communicate with you for any of the purposes listed in this Policy;
For internal administrative purposes, such as auditing, data analysis, compiling of statistics database records;
For purposes of detection, prevention and prosecution of crime;
For the Company to comply with its obligations under law;
To understand and analyze the Company’s sales as well as your needs and preferences; and
To develop, enhance and provide products and services to meet your needs.
and you agree and consent to the Company using and processing your Personal Data for the Purposes and in the manner as identified in this Notice.
The Company may also use and process your data for other purposes such as (“Additional Purposes”):
When you are subscribed, to send you alerts, newsletters, updates, mailers, promotional materials, special privileges, festive greetings from the Company, its partners, sponsors or advertisers;
To notify and invite you to events or activities organized by the Company, its partners, sponsors or advertisers;
To process your registration to participate in or attend an event or activity and to communicate with you regarding your attendance at the event or activity;
To share your Personal Data amongst its subsidiaries, associate companies and jointly controlled entities as well as with its agent, vendor, supplier, partner, contractor or service provider who may communicate with you to market their products, services, events or promotions
by way of post, telephone call, short message service (SMS), by hand, by email and/or other electronic means.
If you wish to revoke the consent that the Company has obtained from you for the Purposes stipulated herein, please notify the Company or its Data Privacy Officer using the contact details stated below:
Mobile #: +639177176048
Email: devops@joyride.com.ph
Company E-mail: help@joyride.com.ph
If you wish to unsubscribe to the processing of your Personal Data for Additional Purposes by the Company, please click on the link “Unsubscribe” which is embedded in the relevant email in order not to receive any email in the future.
Your Personal Data may be transferred to, stored, used and processed in a jurisdiction other than the country, province, and city in which you are domiciled (“Alternate Country”) while using any services provided by the Company, and/or where the Company’s servers are located outside of your home country or in an Alternate Country. You understand and consent to the transfer of your Personal Data out of your home country or Alternate Country as described herein.
Your Personal Data may be transferred, accessed or disclosed to third parties for the above-stated Purposes and Additional Purposes. Further, the Company may engage other companies, service providers or individuals to perform functions on its behalf, and consequently may provide access to or disclose your Personal Data to such service providers or third parties. The third parties include, without limitation:
The Company’s partners, which include parties with whom the Company collaborates with for certain events, programs and activities; event management companies and event sponsors; marketing research companies; service providers, including, information technology (IT) service providers for infrastructure, software and development work; professional advisors and external auditors, including legal advisors, financial advisors and consultants; and Governmental authorities to comply with statutory, regulatory and governmental requirements.
Your Personal Data may also be shared in connection with a corporate transaction, such as a sale of a subsidiary or a division, merger, consolidation, or asset sale, or in the unlikely event of winding-up.
Subject to exceptions under applicable laws, you may request for access to and/or request correction of your Personal Data, request to limit the processing of your Personal Data for the Additional Purposes and/or make any inquiries regarding your Personal Data by contacting the Company or the Data Processing Compliance Officer at the address and contact details indicated above. The Company reserves the right to impose a reasonable fee for access of your Personal Data.
The Company has the right to refuse the your requests to access and/or make any correction to your Personal Data for the reasons permitted under the laws, such as but not limited to instances where the expense of providing access to you is disproportionate to the risks to your or another person’s privacy.
The Company website may contain links to third-party websites. The Company is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites, the privacy policy and terms of service on those sites are applicable and the Company is not responsible for the information processing practices or privacy policies of such sites.
If you are a parent or legal guardian, please do not allow a minor (individuals under 18 years of age) under your care to submit Personal Data to the Company. In the event that such Personal Data is provided to the Company, you hereby consent to the processing of the minor’s Personal Data and personally accept and agree to be bound by this Policy and take responsibility for his or her actions.
In some circumstances you may have provided personal data relating to other individuals (such as your spouse, family members or friends) and in such circumstances you represent and warrant that you are authorized to provide their personal data to the Company and that you have obtained their consent for their personal data be processed and used in the manner as set forth in this Policy.
Cookie Policy
The Company’s website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third parties. The Company’s Cookie Policy is part of its Privacy Policy.
To provide you with a more personalized and responsive service, the Company needs to remember and store information about how you use the Company’s website through the use of cookies. Whenever you use the Company’s website, information may be collected using cookies and other technologies. By using the website, you agree to the Company’s use of cookies as described in this Cookie Policy.
If you do not wish for your Personal Data to be collected via cookies on the Websites, you may deactivate cookies by adjusting your internet browser settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.
By communicating with the Company, using the Company’s services, purchasing products from the Company or by virtue of your engagement with the Company, you acknowledge that you have read and understood this Notice and agree and consent to the use, processing and transfer of your Personal Data by the Company as described in this Policy.
The Company has the right to modify, update or amend the terms of this Policy and its Cookie Policy at any time as it deems necessary by placing the updated Policy and on the Websites. By continuing to communicate the Company, using the Company’s services, purchasing products from the Company or by your continued engagement with the Company following the modifications, updates or amendments to this Policy, such actions shall be deemed your acceptance of such modifications, updates or amendments.
In the event of any conflict between the English and other language versions, if any, the English version shall prevail.